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Privacy Policy

Last updated: 6/1/2026

At OrchestrateHealth ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you use our call scheduling software ("Service"). By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information when you use our Service:

  • Account information: Name, email address, and login credentials managed through our authentication provider (Supabase).
  • Subscription and billing: Payment information is handled securely via Stripe; we do not store full credit card numbers on our servers.
  • Clinic and schedule data: Names of physicians, schedules, and availability you enter for scheduling purposes.
  • Technical data: Browser type, IP address, and usage data to maintain performance and improve our services.

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Service.
  • Manage your subscription and process payments.
  • Improve user experience and troubleshoot technical issues.
  • Communicate with you regarding updates, billing, and support.

3. Data Storage and Security

We use modern cloud infrastructure (for example, Vercel and Supabase) to store and manage user data, with payments processed by Stripe. Sensitive data is encrypted in transit and at rest. We take reasonable measures to protect your information, but no system can be completely secure.

4. Cookies and Local Storage

We use cookies and local storage to support authentication, session management, and user preferences. We do not use cookies for advertising or third-party tracking.

5. Sharing of Information

We do not sell your personal information. We may share information only:

  • As required by law.
  • With service providers acting on our behalf (for example, Supabase, Stripe).
  • To protect our rights, safety, or property.

6. Your Rights and Choices

You may update or delete your account information at any time. You may also request access to the data we hold about you. For data-related requests, contact us at chappoventures@gmail.com or andrew@orchestratehealth.app.

7. Data Retention

We retain data only as long as necessary to provide the Service and fulfill legal obligations. You may request deletion of your data at any time.

8. Children's Privacy

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through our website or by email.

10. Contact Information

If you have questions about this Privacy Policy, contact us at andrew@orchestratehealth.app.